Just make certain that the MFP has a valid Net Bios name, that NETBios over TCP/IP is enabled on the computers and that the MFP is on the same Workgroup/Homegroup or the Domain name is correct on a domain. Ricoh MFPs do use NET Bios for name resolution. It's a belt and suspenders approach, but it's worked so far.Many small companies do not have a local DNS. The Ricoh MP C2003 lets you scan color or black-and-white originals to shared folders, PC media cards, and other locations, so they can be shared with. Unix (like the embedded OS in most copiers) can use the much simpler process of WINS to get host names instead of going through the process of DNS. After setting up a scheduled scavenging task at around 8.30 every morning the issue went away, but as a second step I also had them add the WINS service to their server. The workstations were configured DHCP, and the address book entries (rightly) referenced the host name of the machine, but the customer's DNS server wasn't scavenging old records fast enough so there would be multiple entries for a single host so the copier didn't know where to send the document. I had a situation where even with all of the correct firmware a customer still couldn't scan to individual workstations because of a DNS issue.
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